Customer Experience Specialist – Germany and Eastern Europe
LOCATION: Valsamoggia
DEPARTMENT: Customer Experience
To strengthen the Technical Sponsorship function, we are looking for a Customer Experience Specialist who will support the operational and commercial management of clubs and retailers in the Germany and Eastern Europe area, contributing to the development of partnerships and ensuring a high level of customer service.
Location
- Support the Manager in the operational management of the assigned clubs and retailers.
- Manage orders, monitor shipments, and provide daily support to customers.
- Develop proposals aimed at developing merchandising sales and acquiring new retailers.
- Collaborate with the clubs to define the collections.
- Performing national and international travel (about 15% of working time).
Requirements
- Bachelor's degree in Languages, Economics, Political Sciences or related disciplines
- Excellent knowledge of the English and German languages.
- Good knowledge of the Microsoft Office package, with particular reference to Excel.
- Excellent interpersonal skills and customer orientation.
- Passion for the world of sports.
- Previous experience, even brief, in commercial, marketing or management areas is appreciated.
- Knowledge of the SAP management system constitutes a preferential qualification.
What we offer
- RAL up to 25,000€.
- Professional opportunities within a leading Italian company, with international presence and constant growth.
- Continuing education and access to development paths.
- Discounts on Macron clothing, events and team building initiatives.
- A dynamic environment focused on performance and collaboration.