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Customer Experience Specialist – Germany & Eastern Europe

WORK LOCATION: Valsamoggia
DEPARTMENT: Technical Sponsorships

Are you passionate about sports and looking to work in an international environment? Do you enjoy building relationships with customers and partners, managing commercial activities, and contributing to business development? Join Macron’s Technical Sponsorship team and support the growth of our clubs and retailers across Germany and Eastern Europe.


What We Offer

  • Gross annual salary up to €25,000.
  • The opportunity to build your professional career within a leading Italian company with an international presence and strong growth.
  • Ongoing training and access to professional development opportunities.
  • Discounts on Macron apparel, as well as access to events and team-building initiatives.
  • A dynamic, performance-driven and collaborative working environment.

Position

As part of the development of our Technical Sponsorship function, we are looking for a Customer Experience Specialist who will support the operational and commercial management of clubs and retailers across Germany and Eastern Europe, contributing to the development of partnerships and ensuring a high level of customer service.


WHAT YOU WILL DO

  • Support the Manager in the operational management of assigned clubs and retailers.
  • Manage orders, monitor shipments, and provide day-to-day support to customers.
  • Develop proposals aimed at increasing merchandising sales and acquiring new retailers.
  • Collaborate with clubs in defining their collections.
  • Travel nationally and internationally (approximately 15% of working time).

Requirements

WHO WE ARE LOOKING FOR

  • Bachelor’s degree in Languages, Economics, Political Science, or a related field.
  • Excellent command of English and German.
  • Good knowledge of Microsoft Office, particularly Excel.
  • Excellent interpersonal and customer-oriented skills.
  • Passion for the sports industry.
  • Previous experience, even brief, in sales, marketing, or business operations is considered a plus.
  • Knowledge of SAP is considered an advantage.

ABOUT MACRON

Macron is an iconic Italian brand and an international leader in high-performance sportswear and Activefashion. Over the past 20 years, the Bologna-based brand has experienced extraordinary growth, driven by an unwavering passion for innovative design and a constant commitment to researching cutting-edge technologies that ensure superior product quality.

With a deep understanding of the needs of teams, athletes, and sports enthusiasts, Macron creates apparel and accessories designed to inspire people to give their best, embrace the spirit of teamwork, and support everyone in becoming the best version of themselves.

About Macron | Corporate Site



MACRON SPA P.IVA 01675921207 – C.F. 00442260378  – R.E.A. n. 205114/BO – Cap. Soc. 842.344,55
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