{"id":26226,"date":"2026-10-16T16:33:57","date_gmt":"2026-10-16T14:33:57","guid":{"rendered":"https:\/\/about.macron.com\/news\/posizioni_aperte\/sales-customer-operation-specialist-individual\/"},"modified":"2026-11-03T01:07:01","modified_gmt":"2026-11-03T00:07:01","slug":"sales-customer-operation-specialist-individual-2","status":"publish","type":"posizioni_aperte","link":"https:\/\/about.macron.com\/en\/news\/posizioni_aperte\/sales-customer-operation-specialist-individual-2\/","title":{"rendered":"Sales &amp; Customer Operation Specialist Individual"},"content":{"rendered":"<p style=\"text-align: justify\"><span>We are looking for a figure to be placed within the Individual Business Unit, reporting directly to the Chief Business Officer Lifestyle, with responsibilities in the management of B2B orders, customer support and sales network, and in monitoring business performance.<\/span><\/p>\n<p style=\"text-align: justify\"><span>The person will contribute to ensuring accurate and timely service by collaborating with the sales, logistics, administration, and e-commerce teams to facilitate deliveries, optimize stock management, and leverage sales data.<\/span><\/p>\n<h3>Location<\/h3>\n<ul>\n<li><strong>Management of the B2B portal:<\/strong><span> update and manage the platform for ordering new collections and restocks, supporting customers in their use and promoting their adoption.<\/span><\/li>\n<li><strong>Order management:<\/strong><span> enter and verify seasonal orders, checking items, delivery dates and commercial conditions, and send confirmations to customers.<\/span><\/li>\n<li><strong>Customer support and sales network:<\/strong><span> provide first-class assistance to customers, points of sale and agents, monitoring the progress of orders from the entry into the reservation of goods to shipping.<\/span><\/li>\n<li><strong>Gross Monitoring 2 Net:<\/strong><span> ensure the accuracy of data and proactively intervene on the critical issues that hinder deliveries, coordinating with the involved functions and taking into account business, financial and strategic priorities.<\/span><\/li>\n<li><strong>Stock management:<\/strong><span> monitor availability and identify usage opportunities through re-stockings, supplies, flash sales, online promotions, and B2C sales.<\/span><\/li>\n<li><strong>Return management<\/strong><span>: follow the requests from opening to closing, with particular attention to customers who adhere to the support agreements for sales promotion.<\/span><\/li>\n<li><strong>Collection and analysis of the sell-out:<\/strong><span> collect and monitor sales data from stores and accounts, analyzing performance by product and sharing insights that are useful for business decisions and the development of collections.<\/span><\/li>\n<li><strong>Operational support for marketplaces:<\/strong><span> contribute to the definition of the assortment, share product information with the e-commerce team, coordinate re-assortments with logistics based on sales, and integrate orders into the system.<\/span><\/li>\n<\/ul>\n<h3>Requirements<\/h3>\n<ul>\n<li><span>Experience in sales operations, B2B customer service or order management roles, preferably in contexts with seasonal collections and wholesale sales networks.<\/span><\/li>\n<li><span>Familiarity with B2B portals, order and stock management systems, and analysis and reporting tools.<\/span><\/li>\n<li><span>Good knowledge of Excel and the ability to interpret sales data, order availability and progress.<\/span><\/li>\n<li><span>Precision in the management of data and commercial conditions.<\/span><\/li>\n<li><span>Organisational skills, the ability to manage priorities and an aptitude for problem solving.<\/span><\/li>\n<li><span>Customer orientation and ability to collaborate with internal stakeholders, customers, and agents.<\/span><\/li>\n<li><span>Degree in languages, economics or political sciences.<\/span><\/li>\n<li><span>Good knowledge of the English language.<\/span><\/li>\n<li><span>Knowledge of another foreign language represents a preferential qualification.<\/span><\/li>\n<li><span>Availability for trips.<\/span><\/li>\n<li><span>Passion for sports.<\/span><\/li>\n<li><span>Ability to work in teams.<\/span><\/li>\n<li><span>Ability to interact with customers and commercial acumen.<\/span><\/li>\n<li><span>Good knowledge of the Microsoft Office package, especially Excel.<\/span><\/li>\n<\/ul>\n<h3 style=\"text-align: justify\"><strong>What we offer<\/strong><\/h3>\n<ul>\n<li><span>RAL range from 23,000 to 30,000 \u20ac, commensurate with experience.<\/span><\/li>\n<li><span>Professional opportunities within a leading Italian company, with international presence and constant growth.<\/span><\/li>\n<li><span>Continuing education and access to development paths.<\/span><\/li>\n<li><span>Discounts on Macron clothing, events and team building initiatives.<\/span><\/li>\n<li><span>A dynamic environment focused on performance and collaboration.<\/span><\/li>\n<\/ul>\n<p><\/p>\n<p><a href=\"https:\/\/about.macron.com\/en\/macrons-world\/?_gl=1*1q6cshu*_up*MQ..*_ga*NTMxODY1NzI0LjE3OTE0NDcwMDA.*_ga_825EE8ESKY*czE3OTE0NDY5OTkkbzEkZzAkdDE3OTE0NDY5OTkkajYwJGwwJGgw\" target=\"_blank\">Macron World | About Macron<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Siamo alla ricerca di una figura da inserire all\u2019interno della Business Unit Individual che riporter\u00e0 direttamente al Chief Business Officer Lifestyle con responsabilit\u00e0 nella gestione degli ordini B2B, nel supporto ai clienti e alla rete vendita e nel monitoraggio delle performance commerciali La persona contribuir\u00e0 a garantire un servizio preciso e tempestivo, collaborando con i [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"wpupg_custom_link":[],"wpupg_custom_link_behaviour":[],"wpupg_custom_link_nofollow":[],"wpupg_custom_image":[],"wpupg_custom_image_id":[]},"sede":[1244],"dipartimento":[1242],"tipo_contratto":[],"class_list":["post-26226","posizioni_aperte","type-posizioni_aperte","status-publish","hentry","sede-valsamoggia","dipartimento-sales"],"acf":{"custom_schema_markup":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sales &amp; Customer Operation Specialist Individual | About Macron<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/about.macron.com\/en\/news\/open_positions\/sales-customer-operation-specialist-individual-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sales &amp; Customer Operation Specialist Individual | About Macron\" \/>\n<meta property=\"og:description\" content=\"Siamo alla ricerca di una figura da inserire all\u2019interno della Business Unit Individual che riporter\u00e0 direttamente al Chief Business Officer Lifestyle con responsabilit\u00e0 nella gestione degli ordini B2B, nel supporto ai clienti e alla rete vendita e nel monitoraggio delle performance commerciali La persona contribuir\u00e0 a garantire un servizio preciso e tempestivo, collaborando con i [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/about.macron.com\/en\/news\/open_positions\/sales-customer-operation-specialist-individual-2\/\" \/>\n<meta property=\"og:site_name\" content=\"About Macron\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/macronsports\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-03T00:07:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/about.macron.com\/wp-content\/uploads\/2025\/06\/Macron_Woodmark-Hero_Orizz_POS-2-scaled.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1076\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@MacronSports\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/about.macron.com\\\/news\\\/posizioni_aperte\\\/sales-customer-operation-specialist-individual-2\\\/\",\"url\":\"https:\\\/\\\/about.macron.com\\\/news\\\/posizioni_aperte\\\/sales-customer-operation-specialist-individual-2\\\/\",\"name\":\"Sales &amp; Customer Operation Specialist Individual | About Macron\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/about.macron.com\\\/#website\"},\"datePublished\":\"2026-10-16T14:33:57+00:00\",\"dateModified\":\"2026-11-03T00:07:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/about.macron.com\\\/news\\\/posizioni_aperte\\\/sales-customer-operation-specialist-individual-2\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/about.macron.com\\\/news\\\/posizioni_aperte\\\/sales-customer-operation-specialist-individual-2\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/about.macron.com\\\/news\\\/posizioni_aperte\\\/sales-customer-operation-specialist-individual-2\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/about.macron.com\\\/home-new\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"posizioni_aperte\",\"item\":\"https:\\\/\\\/about.macron.com\\\/news\\\/\\\/posizioni_aperte\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Sales &amp; Customer Operation Specialist Individual\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/about.macron.com\\\/#website\",\"url\":\"https:\\\/\\\/about.macron.com\\\/\",\"name\":\"About Macron\",\"description\":\"Corporate website\",\"publisher\":{\"@id\":\"https:\\\/\\\/about.macron.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/about.macron.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/about.macron.com\\\/#organization\",\"name\":\"Macron S.p.A.\",\"url\":\"https:\\\/\\\/about.macron.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/about.macron.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/about.macron.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/Macron_Woodmark-Hero_Orizz_POS-2-scaled.png\",\"contentUrl\":\"https:\\\/\\\/about.macron.com\\\/wp-content\\\/uploads\\\/2025\\\/06\\\/Macron_Woodmark-Hero_Orizz_POS-2-scaled.png\",\"width\":2560,\"height\":1076,\"caption\":\"Macron S.p.A.\"},\"image\":{\"@id\":\"https:\\\/\\\/about.macron.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/macronsports\\\/\",\"https:\\\/\\\/x.com\\\/MacronSports\",\"https:\\\/\\\/www.instagram.com\\\/macron\\\/\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/officialmacron\",\"https:\\\/\\\/x.com\\\/MacronSports\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/macronvideo\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Sales &amp; Customer Operation Specialist Individual | About Macron","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/about.macron.com\/en\/news\/open_positions\/sales-customer-operation-specialist-individual-2\/","og_locale":"en_GB","og_type":"article","og_title":"Sales &amp; Customer Operation Specialist Individual | About Macron","og_description":"Siamo alla ricerca di una figura da inserire all\u2019interno della Business Unit Individual che riporter\u00e0 direttamente al Chief Business Officer Lifestyle con responsabilit\u00e0 nella gestione degli ordini B2B, nel supporto ai clienti e alla rete vendita e nel monitoraggio delle performance commerciali La persona contribuir\u00e0 a garantire un servizio preciso e tempestivo, collaborando con i [&hellip;]","og_url":"https:\/\/about.macron.com\/en\/news\/open_positions\/sales-customer-operation-specialist-individual-2\/","og_site_name":"About Macron","article_publisher":"https:\/\/www.facebook.com\/macronsports\/","article_modified_time":"2026-11-03T00:07:01+00:00","og_image":[{"width":2560,"height":1076,"url":"https:\/\/about.macron.com\/wp-content\/uploads\/2025\/06\/Macron_Woodmark-Hero_Orizz_POS-2-scaled.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@MacronSports","twitter_misc":{"Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/about.macron.com\/news\/posizioni_aperte\/sales-customer-operation-specialist-individual-2\/","url":"https:\/\/about.macron.com\/news\/posizioni_aperte\/sales-customer-operation-specialist-individual-2\/","name":"Sales &amp; Customer Operation Specialist Individual | About Macron","isPartOf":{"@id":"https:\/\/about.macron.com\/#website"},"datePublished":"2026-10-16T14:33:57+00:00","dateModified":"2026-11-03T00:07:01+00:00","breadcrumb":{"@id":"https:\/\/about.macron.com\/news\/posizioni_aperte\/sales-customer-operation-specialist-individual-2\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/about.macron.com\/news\/posizioni_aperte\/sales-customer-operation-specialist-individual-2\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/about.macron.com\/news\/posizioni_aperte\/sales-customer-operation-specialist-individual-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/about.macron.com\/home-new\/"},{"@type":"ListItem","position":2,"name":"posizioni_aperte","item":"https:\/\/about.macron.com\/news\/\/posizioni_aperte\/"},{"@type":"ListItem","position":3,"name":"Sales &amp; Customer Operation Specialist Individual"}]},{"@type":"WebSite","@id":"https:\/\/about.macron.com\/#website","url":"https:\/\/about.macron.com\/","name":"About Macron","description":"Corporate website","publisher":{"@id":"https:\/\/about.macron.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/about.macron.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/about.macron.com\/#organization","name":"Macron S.p.A.","url":"https:\/\/about.macron.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/about.macron.com\/#\/schema\/logo\/image\/","url":"https:\/\/about.macron.com\/wp-content\/uploads\/2025\/06\/Macron_Woodmark-Hero_Orizz_POS-2-scaled.png","contentUrl":"https:\/\/about.macron.com\/wp-content\/uploads\/2025\/06\/Macron_Woodmark-Hero_Orizz_POS-2-scaled.png","width":2560,"height":1076,"caption":"Macron S.p.A."},"image":{"@id":"https:\/\/about.macron.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/macronsports\/","https:\/\/x.com\/MacronSports","https:\/\/www.instagram.com\/macron\/","https:\/\/www.linkedin.com\/company\/officialmacron","https:\/\/x.com\/MacronSports\/","https:\/\/www.youtube.com\/user\/macronvideo"]}]}},"_links":{"self":[{"href":"https:\/\/about.macron.com\/en\/wp-json\/wp\/v2\/posizioni_aperte\/26226","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/about.macron.com\/en\/wp-json\/wp\/v2\/posizioni_aperte"}],"about":[{"href":"https:\/\/about.macron.com\/en\/wp-json\/wp\/v2\/types\/posizioni_aperte"}],"wp:attachment":[{"href":"https:\/\/about.macron.com\/en\/wp-json\/wp\/v2\/media?parent=26226"}],"wp:term":[{"taxonomy":"sede","embeddable":true,"href":"https:\/\/about.macron.com\/en\/wp-json\/wp\/v2\/sede?post=26226"},{"taxonomy":"dipartimento","embeddable":true,"href":"https:\/\/about.macron.com\/en\/wp-json\/wp\/v2\/dipartimento?post=26226"},{"taxonomy":"tipo_contratto","embeddable":true,"href":"https:\/\/about.macron.com\/en\/wp-json\/wp\/v2\/tipo_contratto?post=26226"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}